Warranty

FIVE YEAR LIMITED WARRANTY

EIGHT YEAR LIMITED WARRANTY ON UPGRADED PAINT.

THREE YEAR LIMITED WARRANTY ON METAL AND WOOD SURFACES

In accordance to the limitations set forth below, Five Star Pro Painting, LLC Warranty is good from Three to Eight years from the date of the completion of work described in signed contract. Length of Warranty is dependent on quality of materials used in project, and type of surface painted.  Five Star Pro Painting LLC, agrees to repair any peeling, blistering, or paint chipping resulting from defective workmanship.

THIS LIMITED WARRANTY DOES NOT COVER:

  • Any work where Five Star Pro did not supply the paint or other materials.
  • Any work which was not performed by Five Star Pro.
  • Varnished surfaces.
  • Surfaces made of, or containing, galvanized metal.
  • The cost of paint required to perform the repairs.
  • Repairs to horizontal surfaces or any surface that, by virtue of its design permits moisture to collect. Surfaces include, but are not limited to, decks, railings, stairs, porches, roofs, and wood gutters.
  • Exact paint match as environmental conditions will affect the color and finish of all paints over time.
  • Any repairs which are necessitated as a result of a defect in the paint regardless of whether the paint was supplied by Five Star Pro Painting or the customer.
  • Bleeding caused by knots, rust or cedar.
  • Cracks in drywall, plaster or wood.
  • Peeling, blistering or chipping where they are caused by:
    • Mill-glazing from smooth cedar
    • Ordinary wear and tear.
    • Abnormal use or misuse
    • Peeling of layers of paint existing prior to the work performed by Five Star Pro Painting.
    • Structural defects.
    • Settling or movement.
    • Moisture content of the substrate.
    • Abrasion, mechanical damage, abrasive cleaning, abuse, or damage resulting from use of chemicals or cleaning agents or exposure to harmful solids, liquids or gases.
    • Damage or defects caused in whole or in part by reason of fire, explosion, flood, acts of God, extreme weather conditions, misuse, alterations, abuse, vandalism, negligence, or any other similar causes beyond the control of Five Star Pro Painting.
    • Repairs under this limited warranty will be performed only on the specific areas where peeling, blistering or chipping has occurred and only to the level of surface preparation described in the preparation section of this Contract.

FOR THIS WARRANTY TO BE VALID, YOU MUST:

  • Pay the full contract price.
  • Retain a copy of the original contract.
  • Retain a copy of your cancelled check or other evidence of payment in full.
  • Pay for all materials used to perform the repairs.
  • Make the property accessible to Five Star Pro Painting or his/her workers to perform the repairs.

THIS LIMITED WARRANTY IS THE ONLY EXPRESS WARRANTY MADE BY THE CONTRACTOR AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. THIS WARRANTY COVERS ONLY THOSE SERVICES PROVIDED BY THE CONTRACTOR TO THE ORIGINAL PURCHASER NAMED ON THE FRONT OF THE CONTRACT. IN NO EVENT SHALL THE CONTRACTOR BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OR DAMAGES IN EXCESS OF THE ORIGINAL CONTRACT PRICE. THIS WARRANTY MAY NOT BE ALTERED OR EXTENDED FOR ANY PURPOSE UNLESS DONE SO IN WRITING IN A DOCUMENT EXECUTED BY ALL PARTIES TO THIS CONTRACT.
This warranty gives you specific legal rights. Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.
For warranty service, you should contact Five Star Pro Painting to schedule an inspection of your property. Email us or call 800-PRO-0750.